User Agreement

Terms & Conditions 918 Kaya – Your Rights and Responsibilities as a Player

This document sets out the terms and conditions governing the use of the 918 Kaya platform. Please read it carefully before registering or using any of our services. By creating an account, you agree to comply with all terms stated herein.

Updated: January 2026  |  Bahasa Malaysia
21+
Minimum Age Requirement
RM 30
Minimum Deposit
1 Account
Per Player / Per IP
MYR
Official Currency

Important: By registering for or using any of the services 918 Kaya, you confirm that you have read, understood, and agreed to be bound by all Terms & Conditions set out in this document. If you do not agree with any part of these terms, please discontinue use of our platform.

1 Definitions & Scope of Agreement

This Terms & Conditions document constitutes a legally binding agreement between you ("Player", "Member", "User") and 918 Kaya ("Platform", "We", "Company") governing the use of the website 918kaya.biz and all services provided thereunder.

"Platform"
Refers to the website 918kaya.biz, the mobile application, and all online services operated by 918 Kaya.
"Player"
Any individual who has registered a valid account on 918 Kaya and is using the platform's services.
"Funds"
Money in MYR held in your 918 Kaya account for the purpose of betting or gaming.
"Bonus"
Free credits, deposit match funds, cashback, or any other rewards granted by 918 Kaya to players.
"Rollover"
The minimum wagering requirement that must be met before any bonus funds can be withdrawn from the account.

These Terms & Conditions govern all aspects of platform usage 918 Kaya, including but not limited to account registration, deposits, withdrawals, bonuses, gaming, Sports Betting, and all interactions with our platform.

2 Membership Eligibility

To register for and use the services 918 Kaya, you must meet all of the following eligibility requirements without exception:

  • Be at least 21 years old on the date of registration.
  • Must be a Malaysian citizen or a lawful permanent resident residing in Malaysia.
  • Hold a valid Malaysian identity card (MyKad) or passport.
  • Have full legal capacity to enter into binding agreements.
  • Has never been declared bankrupt or been subject to debt management proceedings under Malaysian law.
  • Is not listed on any of 918 Kaya's prohibited or restricted lists.

Strict Warning: 918 Kaya maintains a strict zero-tolerance policy towards underage players. Any attempt to register using false or misleading information regarding age is a serious offence and may result in immediate account termination and forfeiture of all funds.

3 Registration & Account Management

Every player at 918 Kaya is only permitted to hold one (1) registered account. Multiple account ownership is strictly prohibited, regardless of whether different names, email addresses, phone numbers, IP addresses, or devices are used.

During registration, you are required to:

  • Provide your full name as it appears on your MyKad or passport.
  • Provide an active, reachable Malaysian phone number.
  • Provide a valid email address that belongs to you.
  • Create a strong password and keep it confidential from everyone.

Identity Verification (KYC): 918 Kaya reserves the right to request identity verification documents at any time, particularly during the first withdrawal or when unusual account activity is detected. Documents that may be requested include a copy of your MyKad, bank statement, and proof of current address. Failure to provide the required documents within the stipulated timeframe may result in account suspension.

You are solely responsible for all activities that occur under your account 918 Kaya yours. If you suspect your account has been accessed without authorisation, please contact our support team immediately.

4 Deposits & Withdrawals

918 Kaya accepts deposits and processes withdrawals in Malaysian Ringgit (RM) only. All accepted payment methods are Malaysian local channels exclusively.

Accepted Deposit Methods:

  • Touch 'n Go eWallet
  • GrabPay
  • Boost eWallet
  • ShopeePay
  • DuitNow (QR and transfer)
  • FPX – Online Banking (Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, and more)
  • Local Bank Transfer (IBFT)
Minimum Deposit
RM 30 per transaction for all payment methods.
Maximum Deposit
RM 50,000 per day for standard members; higher limits apply for VIP members.
Minimum Withdrawal
RM 50 per withdrawal transaction.
Processing Time
Deposits: under 3 minutes. Withdrawals: within 24 hours (business days).

918 Kaya reserves the right to request additional verification before processing any withdrawal, to safeguard player funds. All withdrawals must be made to a bank account or digital wallet registered in the same name as the 918 Kaya account. Withdrawals to third-party accounts are not permitted under any circumstances.

Funds deposited into 918 Kaya may only be used for gaming and wagering on our platform. Any attempt to transfer funds between player accounts or to use the platform for money transfer purposes is strictly prohibited.

5 Bonus & Promotion Terms

All bonuses, promotions, and rewards offered by 918 Kaya subject to specific terms and conditions that must be met before any withdrawal is permitted. Players are responsible for reading and understanding the terms of each promotion before accepting it.

General Bonus Terms:

  • Every bonus carries a rollover (turnover) requirement that must be fulfilled within the specified time period.
  • The welcome bonus is only available to new members who have not previously registered.
  • 918 Kaya reserves the right to void any bonus suspected of being misused or obtained through fraudulent means.
  • Only one bonus may be active at a time, unless otherwise stated in the promotion terms.
  • Bonus funds cannot be withdrawn directly – they must first be used for wagering.

Rollover Calculation Example: If you receive a RM 100 bonus with a 10x rollover requirement, you must place a total of RM 1,000 in bets (RM 100 × 10) before any bonus balance can be withdrawn. Rollover is calculated based on total wagers placed, not winnings.

918 Kaya reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Misuse of promotions, including hedge betting across different accounts to fulfil rollover requirements, is prohibited and may result in account termination.

6 Game Rules

All games available on the platform 918 Kaya – including slots, Live Casino (baccarat, roulette, blackjack), progressive jackpots, and virtual sports – are subject to specific rules that all players must follow.

  • Game results generated by an audited Random Number Generator (RNG) are final and binding.
  • Any technical disruption during a live game (live casino) will be resolved based on 918 Kaya's server records, which shall be considered final.
  • Players are responsible for maintaining a stable internet connection during gameplay – 918 Kaya is not liable for any losses resulting from connectivity issues on the player's end.
  • Any attempt to exploit software bugs or system vulnerabilities to gain an unfair advantage is strictly prohibited.
  • The use of bots, automated software, or any third-party tools to play is strictly prohibited and may result in immediate account termination.

7 Sports Betting Rules

The Sports Betting section at 918 Kaya covers a wide range of leagues and tournaments including the Malaysia Super League, English Premier League (EPL), La Liga, UEFA Champions League, badminton, cricket, and more. All bets are subject to the following rules:

  • Confirmed bets cannot be cancelled or modified by the player.
  • If a match is postponed or cancelled before it begins, all pre-match bets will be refunded to the player's account.
  • For matches that have started but were abandoned before completion, 918 Kaya will apply the "match completed" rule, which requires a minimum of 90 minutes for football.
  • 918 Kaya reserves the right to suspend, void, or reject any bet suspected of involving match-fixing.
  • The odds displayed at the time a bet is confirmed are the applicable odds – any subsequent odds changes will not affect confirmed bets.

In-Play Betting: For in-play betting, 918 Kaya uses real-time odds that can change rapidly. There is a short delay of several seconds between on-field events and odds updates on our platform. Bets submitted during this delay may be rejected or accepted at the updated odds.

8 Prohibited Conduct

Player 918 Kaya is strictly prohibited from engaging in the following activities. Violation of any of these prohibitions may result in immediate account termination and forfeiture of all funds:

  • Identity fraud – registering using another person's name or information.
  • Multiple account ownership – holding more than one active account.
  • Bonus abuse – using unauthorised methods to meet rollover requirements, such as hedge betting with another party.
  • Money laundering – using the 918 Kaya platform to transfer or conceal illicit funds.
  • Use of bots or automated software – using any tool that automates gameplay or betting.
  • System disruption – attempting to exploit technical bugs or carry out cyberattacks against the platform.
  • Transaction disclaimer – filing false chargeback claims with the payment provider after a deposit has been received.

9 Account Suspension & Termination

918 Kaya reserves the right to suspend or terminate a player's account for the following reasons:

  • Violation of any Terms & Conditions set out in this document.
  • There is fraudulent activity or reasonable suspicion of fraud.
  • Failure to comply with identity verification (KYC) requests within the stipulated timeframe.
  • Instructions from relevant legal authorities or regulatory bodies.
  • Accounts that have been inactive for more than 12 consecutive months.

Players may also request to close their own account at any time by contacting the support team 918 Kaya. Valid fund balances (excluding bonuses that have not met rollover requirements) will be processed for withdrawal within 7 business days upon confirmation of the account closure request.

10 Data Security & Privacy

All personal information you provide to 918 Kaya is protected by 256-bit SSL encryption technology and operated in accordance with our separate Privacy Policy. By using this platform, you consent to the collection and processing of your personal data for platform operations, identity verification, fraud prevention, and legal compliance purposes.

918 Kaya will not sell or disclose players' personal information to third parties except as required by Malaysian law or for the operation of platform services (such as authorised payment and game providers). For more information, please refer to our Privacy Policy ours.

11 Limitation of Liability

To the extent permitted by applicable Malaysian law, 918 Kaya is not liable for:

  • Losses arising from technical outages, server disruptions, or internet issues beyond our control.
  • Losses resulting from unauthorised access to a player's account due to the player's own negligence (such as sharing their password).
  • Any indirect, incidental, or consequential losses arising from the use of the platform.
  • Losses resulting from changes in laws or regulations that affect the availability of services in certain regions.

Maximum liability 918 Kaya to any player in any situation is limited to the amount of funds held in that player's account at the time the incident occurs.

12 Amendments to Terms & Conditions

918 Kaya reserves the right to modify, add to, or amend these Terms & Conditions at any time. Players will be notified of any material changes via their registered email or in-platform notification at least 7 days before the changes take effect, unless the changes are required immediately for security or legal reasons.

Continued use of the platform 918 Kaya after the effective date of any Terms & Conditions update will be deemed acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your account and withdraw all eligible funds.

13 Responsible Gaming

918 Kaya is committed to responsible gaming practices. We provide a range of tools to help players manage their gaming habits, including:

  • Daily, weekly, and monthly deposit limits that you can set yourself.
  • Options for temporary self-exclusion (1 day to 6 months) or permanent self-exclusion.
  • Automatic alerts when a gaming session exceeds a set duration.
  • Access to complete game history and transaction records.

If you or someone you know is struggling with a gambling problem, please seek help immediately. For more information on responsible gaming, please visit the Responsible Gaming ours.

14 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the service 918 Kaya, please contact our support team through the following channels:

  • Email: support@918kaya.biz
  • Live Chat: Available on the 918 Kaya platform, 24 hours a day, 7 days a week
  • WhatsApp: Number available in the Contact Us section of the platform

Support team 918 Kaya operates fully 24/7 in Bahasa Malaysia and will endeavour to respond to all enquiries within 2 hours.

Complaint Resolution: All formal complaints must be submitted to 918 Kaya in writing via email within 30 days of the incident. We will endeavour to resolve all complaints within 14 business days from the date a complete complaint is received.

Why Malaysian Players Trust 918 Kaya

Our commitment across every aspect of platform operations to ensure the best player experience

Licensed & Transparent Operations

918 Kaya operates under a valid licence, and all our terms and policies are written in clear, transparent Bahasa Malaysia for players' full understanding.

256-bit SSL Data Protection

All your personal data and financial transactions on 918 Kaya are protected by bank-grade SSL encryption to keep your information secure at all times.

Guaranteed Payments in MYR

All transactions at 918 Kaya are in MYR. We accept Touch 'n Go, GrabPay, DuitNow, FPX, and other local e-wallet methods commonly used by Malaysians.

Strict Identity Verification

Our thorough KYC process ensures that every player at 918 Kaya is a verified individual aged 21 and above – protecting the player community from fraud.

Responsible Gaming Programme

918 Kaya provides self-exclusion tools, deposit limits, and support resources to ensure a safe and responsible gaming experience for all players in Malaysia.

24/7 Bahasa Malaysia Customer Support

The 918 Kaya support team is available in Bahasa Malaysia around the clock. All enquiries regarding our terms or services are answered within 2 hours.

918 Kaya Policy Documents & Other Information

Read other important documents relating to the use of our platform

Join 918 Kaya Today

Ready to Start Playing at 918 Kaya?

Register a free account in under 2 minutes and enjoy a welcome bonus of up to RM 388. All services are available in Bahasa Malaysia with payments in RM.

Bahasa Melayu