At 918 kaya, we believe privacy is more than a legal requirement – it is a fundamental right of every player. This document clearly sets out how we collect, use, store, and protect the personal information of our Malaysian players.
Important Note: This Privacy Policy describes our privacy practices 918 Kaya (918kaya.biz). By registering an account or using any of our services, you confirm that you have read and understood this policy. Please review this document periodically as it may be updated from time to time.
918 Kaya ("we", "platform", "918kaya.biz") are fully committed to protecting the privacy and personal data security of every Malaysian player who uses our services. This Privacy Policy has been drafted in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010 and international best practices in data protection.
This document applies to all information you provide to 918 Kaya, whether through account registration, use of our gaming platform, financial transactions, interactions with our customer support team, or any other means by which you communicate with us. It also covers information we collect automatically when you use our website or application.
918 Kaya's Core Commitments: We never sell, rent, or disclose players' personal data to third parties for marketing purposes without your explicit consent. Your privacy is not a commodity we trade in.
918 Kaya collects various types of information depending on how you interact with our platform. We only collect data that is strictly necessary for the stated purposes:
Data You Provide Directly:
Automatically Collected Data:
| Data Type | Example | Purpose |
|---|---|---|
| Device Data | Phone model, operating system, device ID | Security & verification |
| Network Data | IP address, internet service provider | Fraud prevention |
| Usage Data | Pages visited, session duration, games played | Product improvement |
| Cookie Data | Session cookies, preference cookies | User experience |
| Transaction Data | Deposit, withdrawal, and betting history | Compliance & financial records |
918 Kaya only using your personal data for legitimate purposes to which you have given consent, whether expressly or implicitly through your use of our platform. The primary purposes for which your data is used are:
Under Malaysia's Personal Data Protection Act (PDPA) 2010, 918 Kaya processes your personal data on the following bases:
918 Kaya does not sell, rent, or trade players' personal data under any circumstances. However, we may share limited data with selected third parties in the following situations:
All third parties that receive data from 918 Kaya are bound by data protection agreements that prohibit them from using or disclosing such data for any purpose other than those specified. We do not share data with advertisers or third-party marketing platforms without your explicit consent.
918 Kaya retaining your personal data only for as long as necessary to fulfil the purpose for which it was collected, unless a longer period is required or permitted under Malaysian law.
| Data Category | Retention Period | Reason |
|---|---|---|
| Active account data | For the duration of the active account | Service provision |
| Financial transaction records | 7 years after the transaction | PDPA & AML Obligations |
| KYC verification data | 5 years after account closure | Legal compliance |
| Support communication logs | 3 years | Dispute resolution |
| Non-essential cookie data | Until deleted / 1 year | User experience |
| Inactive accounts | Deleted after 12 months of inactivity | Security & data hygiene |
Once the retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked back to you as an individual.
918 Kaya employs multiple layers of technical and organisational safeguards to keep your personal data protected against any unauthorised access, modification, or disclosure:
All data transmitted between your device and 918 Kaya's servers is encrypted using 256-bit Secure Socket Layer (SSL) — the same standard used by Malaysia's leading banks.
918 kaya provides two-factor authentication via OTP to your Malaysian phone number as an added layer of security for every login and key transaction.
All player data is stored in encrypted databases with access strictly limited to authorised personnel on a need-to-know basis.
918 Kaya's security systems are continuously monitored to detect and respond to any threats or suspicious activity in real time.
918 Kaya undergoes periodic independent security audits conducted by qualified third parties to ensure our data protection systems remain up to date and meet the latest standards.
As a player 918 Kaya, you have the following rights regarding your personal data under Malaysia's PDPA 2010. You may submit a request to exercise any of these rights by contacting us at support@918kaya.biz:
You have the right to request a copy of the personal data we hold about you. 918 kaya will provide this data within 21 days of receiving a valid request.
If your data is inaccurate or out of date, you have the right to request a correction. Log in to your account to update basic information, or contact support for more complex amendments.
You may request the deletion of your personal data when it is no longer required for the original purpose of collection, subject to any applicable legal retention obligations.
You may withdraw your consent for marketing processing at any time. This does not affect any processing that has already taken place prior to your withdrawal.
You have the right to receive the data you have provided to 918 Kaya in a structured, machine-readable format, and to transfer it to another service provider if needed.
In certain circumstances, you may request that the processing of your data be temporarily restricted – for example, while you are disputing the accuracy of the data we hold.
918 Kaya uses cookies and similar tracking technologies to enhance your user experience, understand usage patterns, and maintain platform security. Cookies are small text files stored on your device when you visit our website.
| Cookie Types | Purpose | Status |
|---|---|---|
| Session Cookies | Maintaining your login status and session information on 918 Kaya | |
| Security Cookies | Detecting and preventing fraud, CSRF attacks, and other security threats | |
| Preference Cookies | Saves your language, theme, and display preferences | |
| Analytics Cookies | Helps us understand how players use 918 Kaya so we can make improvements |
You can manage or delete cookies through your browser settings at any time. However, disabling mandatory cookies may affect certain functions of the platform. 918 Kaya.
Zero Tolerance Policy: 918 kaya's services are strictly for individuals aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. Should we discover that an account has been created by an underage individual, the account will be terminated immediately and all associated data securely deleted.
If you are a parent or guardian and become aware that your underage child has registered an account 918 Kaya, please contact us immediately at support@918kaya.biz so we can take the appropriate action without delay.
Platform 918 Kaya may contain links to third-party websites or services, such as payment providers (Maybank2u, CIMB Clicks, and others). This Privacy Policy does not apply to those third-party websites.
We encourage you to read the privacy policy of each website you visit separately. 918 Kaya is not responsible for the privacy practices or content of any third-party websites that may be linked from our platform.
918 Kaya reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to you via:
The "Last Updated" date at the top of this document will always reflect the latest version of the Privacy Policy. Continued use of the platform 918 Kaya following the issuance of a change notice shall be deemed as your acceptance of the updated Privacy Policy.
If you have any questions or concerns, or wish to submit a request relating to your privacy rights, please contact our Data Protection Officer (DPO) 918 Kaya through the following channels:
Privacy Email: privacy@918kaya.biz
General Support: support@918kaya.biz
Live Chat: Available on the 918 Kaya platform, 24/7 in Bahasa Malaysia
Response Time: Within 7 business days for privacy enquiries
For complaints that have not been satisfactorily resolved, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (PDPD) in accordance with the provisions of PDPA 2010. However, we strongly encourage you to contact us first so that we can resolve your issue directly and promptly.
Six data protection commitments that set 918 Kaya apart from other platforms
All data transmitted between your device and 918 kaya's servers is encrypted using 256-bit SSL – the same standard used by major banking institutions in Malaysia.
918 Kaya fully complies with Malaysia's Personal Data Protection Act (PDPA) 2010. Our data protection practices are audited regularly to ensure ongoing compliance.
918 kaya has never sold, rented, or disclosed player data to advertisers or marketing parties without your explicit consent. Your data is not our product.
918 kaya's security systems are monitored around the clock to detect and prevent any unauthorised access attempts, data breaches, or cyber threats.
You are in full control — request access, correction, deletion, or portability of your data. The 918 Kaya privacy team will process all requests within 7 business days.
Your payment information processed via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX is handled with an additional layer of security and is not stored on 918 kaya's servers.
Also read other important documents that form our commitment to players in Malaysia
Your personal data is protected to the highest standards. Register a free account today and enjoy a safe, fair, and responsible gaming experience alongside hundreds of thousands of Malaysian players.